OUR SERVICES — Success Stories
Sales Training Trumps Economic Slowdown
In a year when overall sales were down, our customer — a division of a Fortune 500 company — undertook two sales training programs. Executives thought that there was no positive Return On Investment (ROI) from the training, since sales showed no increase after the training. What impact did those training programs really have on sales metrics? ...Sales Training Trumps Economic Slowdown »
Mentoring, Human Capital Metrics, and a Surprise
Our customer, a Fortune 500 technology company, wished to measure the impact of a mentoring program. The challenge lay in calculating a hard, quantitative ROI using “Human Capital” metrics such as salary grade change, merit raise and promotion. We met that goal, and found a surprising end to the story too. ...Mentoring, Human Capital Metrics, and a Surprise »
e-Learning Reaps an Unexpected Return
Our customer, a Fortune 500 financial services company, offered technical and other training to their employees via an e-learning portal. How, and how much, did the training improve their ability to resolve technical problems? ...e-Learning Reaps an Unexpected Return »